Privacy Policy

Last Updated: 26 March 2025

Calder & Lawson Tours (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 2020 (NZ).

1. Information We Collect

We may collect personal information, including but not limited to:

  • Name, contact details (email, phone number, address).
  • Passport details
  • Next of kin and emergency contacts
  • Payment information (processed securely through third-party providers).
  • Booking and travel preferences.
  • Any other details you provide when contacting us or using our services.

We may also collect non-personal data, such as website analytics, to improve our services.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process bookings and provide tour services.
  • To communicate with you regarding your tour, inquiries, or promotions (with your consent).
  • To improve our website, customer experience, and services.
  • To comply with legal requirements and protect our business.

3. Sharing Your Information

We do not sell or rent personal information. However, we may share data with:

  • Trusted third-party service providers (e.g., payment processors, tour partners) when necessary to deliver our services.
  • Legal authorities if required by law or to protect our rights and safety.

4. Data Security & Storage

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no online system is completely secure, and we encourage you to take precautions when sharing personal information online.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at contact@calderandlawsontours.co.nz

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience and track website traffic. You can manage or disable cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

For any privacy-related questions or requests, please contact:

Calder & Lawson Tours Limited
contact@calderandlawsontours.co.nz
0800 853 276
697C Wairere Drive

Hamilton 3210

New Zealand